Public Forums of Discussion

share franchise news, to prosper and amuse

The Franchise Owner's most trusted news source


Log In / Register | Jan 17, 2017

Nothing is Sweet about Candy Bouquet!

From an alleged former franchisee: If Candy Bouquet International has been around since 1989, why don't they have a standardized POS (point of sale) system for their franchisees?

They claim to spend millions on building their brand - but did you know that the name "Candy Bouquet" can be used by anyone! The trademark office denied their claim to the name  - not once but twice! The only trademarks they own are their logo and a few slogans! The millions they spend is on selling more franchises seeing how the average life of a franchise is only estimated at 2.5 years! The attrition rate is also estimated at 60-70%! So many of the franchisees listed on the candybouquet.com locator are homebased businesses for which they work a real job because the Candy Bouquets do NOT support themselves!

The franchisees of Candy Bouquet are so despondent with the franchisor that they set up an independent association through the AAFD early last year! (Congrats on the AAFD awards!)The franchisees I've talked to complained of carpal tunnel and numerous other physical issues from making the bouquets due to repetive motion. The equipment referred to in the offering circular does less than 2% of the work and the rest is manual labor - hence the issues previously mentioned.

The only franchisees surviving the failing trend are those who have so diversified their stores as to NOT be dependent on the actual candy bouquets they were led to believe would carry their stores! Speaking of stores, did you know that there is no fixed model for a candy bouquet store? Go into any store, none are the same - so much for branding!

Candy Bouquet collects a monthly association fee which is a guaranteed revenue stream. Since so many franchisees struggle, a royalty wouldn't be profitable, so they offer a fixed fee. And not such a low cost franchise, none of the stores I spoke with were ever able to operate within the expenses indicated on the site. In fact, most owners are unable to pay themselves a salary or are able to afford employees! 

Oh lets not forget the noncompete clause - no candy stores, floral shops and gifts stores. The franchisees claim they were never taught ANYTHING as to how to operate a floral shop or gift store. As far as candy stores are concerned, you don't need to buy a franchise for that - you can do it on your own. As for Candy Bouquet, my advice? Buy a video! 


From the CEO of the franchisor:  Everything is Sweet about Candy Bouquet

Ms. Margaret McEntire, the chief executive officer of Candy Bouquet, Inc., contacted me and asked that I help her post a comment. It can be read in its entirety below. - Mr. Blue MauMau, moderator

I would like to thank all of you for your comments, negative and positive with regards to  Candy Bouquet.  The extraordinary thing about our country is that is that we do have freedom of speech.  On the internet, though, it can go unmonitored and can get out of hand and there is no delete button for statements put in an incorrect light. Candy Bouquet’s  independent franchisee association has a channel to mediate disputes with individuals and groups of franchisees and so does the International Franchise Association , which I am a board member.

I do think of the terrible example on youtube.com with the worker of a franchise company, that snorts some lettuce and then places it in the customer’s food.  What a terrible thing that made the entire  franchise company suffer because of the actions of a few.

I will promise to always try my best and have our employees do their best for you as well.  We have fulfilled all of the list of things that were asked of us here at Candy Bouquet International.  We have a good relationship with Bob Purvin and the AAFD.  If any franchisee has a problem with CBI or any issues,  I would hope that they would call CBI  and also make the Advisory Council aware of them.  We only work for you.

As a board member of the International Franchise Association, I have also learned from other franchisors that if there are ever any problems with the system, you embrace your franchisees and get them fixed as soon as possible.

I appreciate the opportunity to have this note put up. Thank you Mr. Blue Mau Mau!

Margaret McEntire
[Founder of] Candy Bouquet International, Inc.

3434 Forum Remarks

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

You can't expect the absolute

You can't expect the absolute best of the best from small shops based around candy and floral. Ar we really going to expect high quality POS systems from small businesses and mom-n-pop shops?

Going Lower

There are now only 25 US franchises listed on the franchise website.

Ingredient label

Hi. Is there anyone out there that would be willing to send me one of the old ingredient labels? I need to come up with something g to put on my bouquets to satisfy health labeling requirements. Thanks in advance!
You can email me at MMFUL@prodigy.net

Thanks!

Lower

Only 37 US franchises left, according to the CBI locator

So Sad

When I was a franchisee there were 1200 stores and CBI corporate had taken out an ad in People magazine for Valentine's Day. Seemed promising at the time. The franchise could have been something great but it wasn't managed right. So many franchisees lost money. What a shame.

Getting Lower

The franchise is getting lower and their sitelets are not working anymore!! Anyone know what is going on?

Another store front closed

I went to Candy Bouquet, Utica, MI, yesterday. The store was empty. All that was left was the sign above the door. Looks like the last Candy Bouquet in Michigan has closed. It needs to be removed from the web site locator. Drove over there for nothing!!! So sad.

Glad

to see this thread still going! The number of franchisees keeps going lower!!

Lower

It keeps getting lower and lower! This is interesting,

https://www.facebook.com/CandyBouquet/videos/389323357797382/?video_source=pages_finch_main_video

My guess is that they couldn't even give a franchise away. Not one in Little Rock listed!

Going Lower....

According to the Candy Bouquet International locator there are now only 38 US franchisees. They must still be using that website since the franchisees are being removed.

Going Lower

The US franchise numbers are going lower. Only 38 left in the US according to the CBI locator.

Websites

Of all the U.S. Franchises still listed on the locator that give you the option to order online, I could not find even one working website. It comes up either the domain cannot be found or the server can't be found. Makes you wonder how many are actually still going. I am SO surprised the Wheelers have not gone into bankruptcy yet. At this point, I think they are probably just trying to get whatever money they can out of those who did not fulfill the 5 year contract and just stopped paying the monthly fee. Very sad situation!

Only 46 USA Franchises listed... a question for you

Only 46 USA Franchises listed... a question for you.

Wow it just goes lower and lower too bad MM dumped it on someone else to take the hit but we all know how Maggie worked. Look at how she abused her franchisees.

A question for you...
Why would the new owners run another website other than CandyBouquet.com

Just asking and so glad to be free and bringing home a weekly paycheck that I never saw from my own business. Thankfully I was not one of those who went in the hole, lost my retirement, lost my family or my house. Hope most have healed from the abuse of MM and Candy Bouquet and moved on.

Does it still exist?

Does anyone know if Candy Bouquet still exists? Every time I did a search for one of the franchises it said server didn't exist...

Thanks

It's getting lower

and lower!

Now there are only 40 USA Franchises listed

Getter lower and lower here in the US! In addition, for what few are left, none of the websites are working either. Guess this franchise is on the verge of going out.

As far as the owners using another website, when you google candy bouquet no other website comes up.

Oh well, glad to be done and have it all behind me.

A CB survivor.

Whats the other website??

Whats the other website??

International Franchises

By my calculations, only 14 International franchisees, there could be more as I don't think the new owners use this site anymore.

Only 50 USA Franchises listed...

Only 50 USA Franchises listed...a far cry from MM's glory days.

Only 50 USA Franchises listed..

There is not even 50, a few have closed but are still on the locator and have you noticed that their site has not changed since 2013, therefore they don't even use this site anymore and no new bouquets. Does anyone know whats going on, are they still trading??

Only 50 Listed

I would be willing to bet that there aren't evenn 50, and I can't
believe with all that has been posted and no corporate office ANYONE is still
paying franchise royalties.....

Going Lower.......

There are only 52 US franchises listed on the CBI locator. I'm sure some are closed but still listed. Anyone come on here have any updated information on what that the status is on the franchise?

cello

Hey, I am a former franchise owner and was wondering if anyone knows where I can get some cello sheets. I would love to make some bouquets again.

cello

You can purchase from cello depot

cello

I looked at their site it's okay was just looking for a bit more selection, Thanks so much =)

International franchises

I counted the international franchises a couple days ago and there were only 31! That is a far cry from the 300+ worldwide that their website states (57 total in the U.S. at last count). I think the Wheelers are just trying to milk every penny they can out of it before they go bankrupt...from what I've read they sunk every penny they had and more into this franchise. Kinda sad.

International Franchises

There are only 23 International franchisees, they are not renewing (Like me!) , the concept is fine but the money invested is not returned as a positive - All negative and going down,down, down. Also the 57 left in the U.S is also lower as many phones have been disconnected or your are routed to another site. I feel sorry for the new owners who will probably have no choice but the cease trading very soon. Overall I think that only approximately 70 if not less left in this business.

Remaining stores

are there any open stores still remaining in the U.S.?

Gone Lower

By my calculations - Only 57 remain. Not good.

Wire

Anyone know where to purchase similar wire? I'm a former franchisee and would like to make a few bouquets for friends and family at Christmas time. The wooden dowels you can get at the store just don't work as well.

Wire

There are wires that are used for holding insulation between rafters that work great for bouquets. Check with a local insulation company or hardware store.

Still Operating?

They seem to be holding at 61 zees according to the Candy Bouquet International locator, but from the looks of their outdated website and all, my guess is that this franchise lacking system is a goner.

Still Operating?

Of those 61, I know that a couple have since gone and closed as when I click on their site it reroutes me elsewhere. The Website seems that it has not been touched for months. No new bouquets, no updates, I think it is only a matter of time.

The US Zees are going

There are now only 61 US franchises listed on the Candy Bouquet International locator!!!

candy bouquet

I was planning to acquire the franchise and I call their number and it's disconnected, thank God I didn't fet it, Now I understand what really happened, any suggestions about franchise under $15 k ?

RocketFizz.com ...a little more than$15,000.00

RocketFizz.com

Franchise Information

The Rocket Fizz Soda Pop and Candy Shops, LLC (better known as "Rocket Fizz") opened its first retail store in Camarillo, California in February 2009. The concept was created by Ryan Morgan and Robert ("Rob") Powells who believe people of all ages and backgrounds want to have a good time in life. What can be more fun than visiting an old-fashioned soda pop and candy shop?

Rocket Fizz Soda Pop and Shops offers one of the largest and craziest selections of glass-bottled soda pops and retro candies for sale in America. We pride ourselves on carrying unique and fun products for people of all ages. When a customer enters a Rocket Fizz store they are visually overwhelmed by the amount of colorful inventory. We work hard to ensure that all Rocket Fizz stores carry a similar selection and present a similar shopping experience. One of the many attributes that make a Rocket Fizz franchise unique is our soda pop bottling operation. We are not just a franchisor. We continue to create and bottle fun soda pop flavors and labels which we supply to all Rocket Fizz franchisees for resale.

With their backgrounds in soda pop bottling, warehousing and distribution, retailing, importing products from around the world, designing and developing real estate projects, and selling soda and candy, Rob and Ryan created the Rocket Fizz system. They are steeped in pop culture and have real-life relationships with Hollywood celebrities who also love and support Rocket Fizz. Rob and Ryan's motto is simple: You live only once so why not have great fun while earning a living?

Franchise Information

Due to the overwhelming response to our appearance on Undercover Boss, we are taking more time to respond to than normal. Please bear with us.

The Rocket Fizz Soda Pop and Candy Shops, LLC (better known as "Rocket Fizz") opened its first retail store in Camarillo, California in February 2009. The concept was created by Ryan Morgan and Robert ("Rob") Powells who believe people of all ages and backgrounds want to have a good time in life. What can be more fun than visiting an old-fashioned soda pop and candy shop?

Rocket Fizz Soda Pop and Shops offers one of the largest and craziest selections of glass-bottled soda pops and retro candies for sale in America. We pride ourselves on carrying unique and fun products for people of all ages. When a customer enters a Rocket Fizz store they are visually overwhelmed by the amount of colorful inventory. We work hard to ensure that all Rocket Fizz stores carry a similar selection and present a similar shopping experience. One of the many attributes that make a Rocket Fizz franchise unique is our soda pop bottling operation. We are not just a franchisor. We continue to create and bottle fun soda pop flavors and labels which we supply to all Rocket Fizz franchisees for resale.

With their backgrounds in soda pop bottling, warehousing and distribution, retailing, importing products from around the world, designing and developing real estate projects, and selling soda and candy, Rob and Ryan created the Rocket Fizz system. They are steeped in pop culture and have real-life relationships with Hollywood celebrities who also love and support Rocket Fizz. Rob and Ryan's motto is simple: You live only once so why not have great fun while earning a living?

How To Apply

*Fill out and submit our online application at Request For Consideration.

*A representative will call you within a few days.

*If you and we agree to move forward, then we will send you a second (more detailed, but easy to complete) application to fill out and submit. Financial liquidity will be required.

Franchise Benefits

• Low start-up costs compared to other franchise opportunities
• Access to a validated business system which helps new store owners avoid potential costly business start up mistakes
• Assistance with real estate selection location (guidance in what to look for and what to avoid)
• Assistance with lease negotiations
• Quick store build-out. Includes assistance in working with architects and governmental agencies
• Training on all levels
• Franchisor support even after your store opens
• Wholesale vendor purchasing discounts given to Rocket Fizz franchises
• Access to our exclusive Rocket Fizz branded products. We continually create and add new products into our system
• Marketing and promotional guidance
• Access to our franchisee dedicated website which contains newsletters, promotion information, and many other topics dedicated to the success of our franchisees
• Be part of a nationally growing brand
• Own a business that is fun to operate and where your customers are almost always happy
• If you have young kids then they may become the most popular students in their schools
• Lots of celebrity and media attention
• Celebrity store appearances

Franchise Costs

• Initial franchise fee is $54,000.00 (a start-up kit is included)
• Total estimated costs (including franchise fee) is $115,400-$234,220. However, we recommend a minimum of $150,000
• Royalties--Yes, like almost every other franchisor. The monthly royalty is a $900.00 flat fee or 5% of gross sales, whichever is greater
• Our Franchise Disclosure Document (FDD) will provide you with the complete estimated cost details
• Proof of liquidity will be required early in the process
• Rocket Fizz loves the United States Military. Military discounts available.

Franchise Facts

• You do not need prior retail experience to operate a successful Rocket Fizz franchise. Our training program will teach you how to operate
• We want franchisees who understand how store cleanliness, friendliness, and inventory stock and continuity is important to the success of their stores and the Rocket Fizz brand
• Marketing and advertising fund. We do not yet collect money for a marketing and advertising fund. We may never do so but in case we decide to one day then the cost will be 1% of your gross monthly sales
• You will have an exclusive territory where no other Rocket Fizz retail store will be allowed to operate. This territory size will vary depending on the geographic location of your store
• Store opening time. Once you sign a lease agreement, depending on your location and other factors (see our FDD) Rocket Fizz franchise stores typically open quickly when compared to other franchises. Your store can open in as few as 45 days to as many as 120 days (estimates based on our experiences)
• We encourage franchisees to eventually own more than one location and a larger territory. Many of our current franchisees own additional locations beyond their first. We prefer to work with a smaller number of dedicated franchisees who own multiple stores instead of working with many single franchise operators. We may also, at our sole and absolute discretion, discount the initial franchise fee per store on a multi-franchise store purchase. We view our franchisee relationships like family and everyone will get to know Rob and Ryan in person. Rob and Ryan do not "hide in an office all day." They are very active with store operators
• While owning a Rocket Fizz franchise is relatively easy to operate, it may not be for you. If your passion is arranging flowers or cooking pizza then you should consider one of those franchises instead. But if your passion is to have fun and make people happy, then Rocket Fizz may be a good fit for you.
• Always follow your passion in life. It is a road map to success

Candy Bouquet

Has Candy Bouquet gone, I cannot not get them up on their site. Says unable to find server.....Has the day finally come??

US Candy Bouquets only 69 Franchises list

Currently only 69 US Candy Bouquets Franchises listed on Candy Bouquet International website...going going almost gone! Sad to personally know so many who have lost so much due to a certain someone that could never speak the truth to the franchisees and possibly the Wheelers. You would think a lawyer/doctor would know better...just saying...so sad.

Who knows about the International Franchisees as they are probably in no better shape than the US Franchisees.

US Candy Bouquets only 69 Franchises list

I believe the International list is very very low. Most on the list have gone and have not been removed. I know of three who have been gone over 3 years and 2 are still on the list...???

Former Franchisee

For God sakes do not waste your money on this franchise, buy a how to video or watch youtube instead. We did this for about 4 years back in the early 2000's and went bankrupt because of it. We lasted longer than anyone else in our class. If you are going to do it about the only way you will make any money is add it to an existing store as a side item or just do it from home on the side during the holidays to make a little extra cash, that is about it. Be aware that your going to get carpel tunnel from rolling all the candy and it is very, very, labor intensive. It seems like a good idea but its like a the big grey goose, it just does not fly on its own. Margaret McIntyre knew this and only owned one corporate store..she was selling pipe dreams and she knew it...looks like karma has finally come back around. They made lots of money with big oil and my guess is this was nothing more than a tax write off for them. They wanted us to buy all of their candy at rediculously high prices but the only think that really sold was all the old standy by's like Reeces or hershy bars. We may do it again in the future on our own but only as a home based thing during holidays like Valentines or Boss's Day to make a little extra cash, even then it would probably not be worth it.

Former Franchisee

I was an International franchisee. I stayed for my 5 years and owed the same as I started. Thankfully, I was aware of the hard sell and in my Country it was a thing of the moment. The novelty wore off very quick with the people who thought they were too expensive for what you got. I make some as you said only around Valentines day and Mothers Day etc. I make very little money but enjoy the outcome.

Just counted

There are now 74 US listed franchises on the CBI locator.

But ...

The number listed and the number that are actually operating are very different! I did a random sampling last week, (during business hours). Called 10 of the phone numbers on the CBI locator. 6 were disconnected, 2 answered, and 2 just rang without VM. 20% in business is not a great percentage!

4100 Milam St. in Houston

Dr. James M. Wheeler, MD
4100 Milam St, Houston, TX 77006
http://goo.gl/maps/2czT4

Looking at the street view of this address, if you zoom in for a close-up of the sign in front it says the Center for Women's Health and nothing about Candy Bouquet. At this point, nothing adds up when it comes to Candy Bouquet International. I also found a site that says this address is the Distribution Center. This building hardly looks like it could be a distribution center!

LOL

New owners, nothing changes! Since the inception on Candy Bouquet, the locator has always been out of date!

Sean Kelly's picture

Questions for Candy Bouquet?

I published a post last week about suspected misrepresentations on the Candy Bouquet website.  For instance, it states that there are 300+ Candy Bouquet franchises while the locater lists 118, and only 77 in the U.S.  The "new" owner Dr. Jim Wheeler agreed to address these and other concerns and give me an update on the company next week.

Does anyone here have questions for Jim Wheeler?  If so, post them here.  I'll check back before my call.

FYI my post is here:

http://www.unhappyfranchisee.com/candy-bouquet-franchise/

Sean

Any answers?

When are you planning to hear back from Wheeler? Many of us are anxious to hear his excuses, umm, I mean answers. Please post them! I, as well as several other owners don't feel comfortable answering your email questions, in case our addresses get back to him.

I know of one owner who has had her retail shop closed for well over a year. The corporate offices have no idea, and she is still listed on the CB locator.

Yep, her phone has been disconnected for that long too! So much for the owners "reaching out" on a regular basis!

Sean Kelly's picture

Candy Bouquet

"I, as well as several other owners don't feel comfortable answering your email questions, in case our addresses get back to him."

You don't know me very well or you wouldn't worry about that. ;)  Caution is good...

Still, tell fellow franchisees they can answer my questions at the link above anonymously (fake name and fake email address), or answer them here.  I confronted him with with a summary of franchise complaints from here but a lot of these are old.

Wheeler said he would respond with an emailing out to franchisees (which he may have done) and then give it to me for posting publicly.

I have gone through past UFOCs and estimate that nearly 2000 franchisees invested then went away (closed, terminated, transferred) since the year 2000.  I am interested in writing this up as a franchise cautionary tale.

 

 

Well,

Mr. Kelly, it has been well over a month now and still no response posted on here from Mr. Wheeler. According to Candy Bouquet's online store locator they are now down to 69 US franchises with a few zees having more then 1 territory. Not good at all. If the Wheelers truly want to rebuild this franchise, they definitely have a lot of work to do. Even though there is a lot of negativity on this BMM thread, they could at least post what their plans are so those who just may be looking at investing in this franchise opportunity might go a step further and contact the Wheelers. No communications, is a missed opportunity to rebuild!

WOW

Four years later and it's still going! The BMM thread that is! Looks like CBI will be gone soon, but unfortunately for some, not soon enough! Just WOW!

Post new comment

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

About The Candy Lady