The Franchise Owner's most trusted news source

Log In / Register | Nov 21, 2017

Restaurant Traffic Remains Flat in Second Quarter

inside a diner
Photo by Matts Edenius

A major foodservice researcher reports that consumer traffic in restaurant establishments was flat in the second quarter, following an already horizontal first quarter of 2016. That is two consecutive quarters not of a contraction but rather a lack of vigor when it comes to consumer visits to the hyper competitive restaurant industry.

Consumers Blame Restaurants for Third-Party Mistakes

Even if a restaurant has a contract with a third-party ordering and delivery service, the majority of consumers (76%) still hold the restaurant at least partially responsible for any order errors, according to a foodservice researcher.

Two Thirds Making Minimum Wage Can’t Make Ends Meet

A CareerBuilder survey shows that 75 percent of Americans are living paycheck-to-paycheck at least sometimes and that of those earning minimum wage, 66 percent can't make ends meet.

Generations Approach Dinner Differently

Photo from Wikipedia

If there is a meal that exemplifies the differences among generations, it is dinner.

Franchise Jobs Have Solid Gain in July; Finding Workers Becomes Harder

Monthly change in Franchise Jobs x 1,000 from June 2011 to July 2016ROSELAND, N.J.—Jobs in franchise establishments increased by 21,200 in July, according to ADP Research Institute. That monthly gain is solidly above the average of 19,400 jobs added each month by franchises since June of 2011, a period of over 5 years.

McDonald’s Cuts Way Down on Artificial Preservatives and HFCS in Its Food

McDonald’s USA says it is removing artificial preservatives from several items which also don’t have artificial colors or flavors, including its Chicken McNuggets.

Lunch Visits Cool as Competition Heats Up

Chicago—The rough news for restaurateurs is that consumers are purchasing lunch away from home slightly less often now than two years ago, according to a foodservice researcher. Worse,

Delivery Eats into Drive-Thru Service

Jimmy John's deliveryCHICAGO—Foodservice delivery is the ultimate in dining convenience and is winning visits at the expense of restaurant drive thru. Over the past four years, delivery has grown by 69 million orders, while drive thru traffic fell by 128 million visits from May 2012 through May 2016, according to a recently released report by foodservice researcher The NPD Group.

Small Businesses Finding Pokémon Go Good for Business

Pokémon Go has come out of seemingly nowhere to become a major craze—and that can be good for small businesses.

Major Countries Show Foodservice Traffic Gains

MOS Burger, Tawaramachi, Japan
Mos Burger, Tokyo Japan (photo/Gullhem Vellut)

CHICAGO—With the exception of Russia, the world's major foodservice markets ended the first quarter of 2016 with an increase in traffic and consumer spending.