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Research: Canadian Full-Service Restaurants Should Expand Convenience and Differentiation

A restaurant researcher finds that full-service restaurants in Canada are slowing as competition heats up from the more nimble fast-casual segment. The researcher, Chicago-based Technomic, says that full-service restaurants need a better answer in growing demand through a convenient, differentiated dining experience.

Research Shows Light Visitors Key to Restaurant Growth

A foodservice researcher argues to restaurateurs that if half of its not-so-frequent visitors who are turning away from restaurants made one more visit per year it would be an incremental increase in sales to the industry of $1.1 billion.

Strong Franchise Hiring for December but Finding Workers Is Tougher

Hotel workers keep busy behind the scenes (photo/bluemaumau)

Franchised establishments in the United States had a strong December for job hiring. They added 23,300 jobs, according to ADP Research Institute, which is part of payroll service provider ADP.

Restaurant Visits to Stall in 2017

Domino's smartphone app
Domino's mobile ordering app helps it stand out

U.S. restaurant industry traffic will remain stalled in 2017 in much the same manner it did in 2016, reports global researcher The NPD Group. This year will bring little to no gains in consumer visits for the total U.S. foodservice market.

2016 Holiday Spending Up, Omnichannel Retailers See Most Success

The International Council of Shopping Centers (ICSC) released its Post-Holiday Shopping Survey. With an average of $711 paid for gifts and holiday-related items, holiday shoppers spent 16 percent more in 2016 than 2015's post-holiday survey results that averaged $611.

Five Changes in American Eating Habits to Grab in 2017

In an uncertain world, one thing is certain. Americans will eat! But how, where and what are key bits of information for restaurateurs who want a share of the American wallet.

10 Digital Tools to Help Your Small Business Thrive in 2017

The digital business environment is constantly changing, and what business owner doesn't understand that it's important to keep up with those changes?

Technology Feeds Fast Food in 2017

McDonald’s and Starbucks continue to cultivate customer relevance, leveraging technology in both the front and back of house operations.  However in 2017 both will elevate the consumer focus with voice recognition ordering.

Restaurant Traffic Stalls Then Drops

Empty line at a SaladWorks restaurant
Empty line at a SaladWorks franchise (photo/bmm)

After two consecutive quarters of flat-lined consumer visits, U.S. restaurants had a turn for the worse: a decline in traffic during the third quarter of 2016, according to a major foodservice researcher. And if that news wasn't bad enough, for the first time in five years the quick service restaurant sector had a decline in consumers.

November Private-Sector Jobs Strong while Franchise Hiring Moderate

The United States added a moderate 15,100 jobs in November of 2016, according to the ADP Research Institute. Restaurant franchises and auto dealerships had the largest number of hires, while business service franchises dropped by a thousand.