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Trends

Workers Stage Labor Day Demonstration at McDonald's in Orlando

A Labor Day rally in Orlando that included McDonald's was one of hundreds in places like Los Angeles, Chicago and Philadelphia organized by the Service Employees International Union and other labor groups.

Hurricane Harvey Expected to Boost Auto Sales

Hurricane Harvey wreaked havoc on up to a million cars in car-dependent Houston alone, let alone the rest of the Texas-Louisiana devastated area. Motivated owners will be seeking to quickly replace them, with the biggest beneficiaries expected to be the Detroit 3 (General Motors, Ford and Fiat Chrysler).

After 5 Quarters of No Growth, Guest Traffic in U.S. Restaurants Dips Yet Again in Q2

Customer visits to U.S. restaurants and foodservice outlets remained negative in the quarter ending in June.

Checkers & Rally's Franchisee Saves with Prefab Building

Checkers & Rally's is saving its franchisees time and money with prefabricated modular and container buildings. They continue to have the option of traditional buildings. The company announced the two new choices last November.

Generation X Now Represents Nearly a Quarter of All Restaurant Visits

Generation X, ages 36 to 52, now represents 23 percent of all restaurant visits, not a significant difference from Boomers and Millennials, who represent 26 and 25 percent of visits respectively, according to a new foodservice study published by researcher NPD Group.

CEO of Largest Mall Owner in US Says Mall Traffic Increasing

The prevailing news about mall foot traffic is that it's decreasing, but David Simon, CEO of Simon Property Group, a publicly traded REIT (NYSE: SPG) and the country's largest mall owner, takes the opposite view. He contends that traffic is increasing.

Dairy Queen Franchisee Switching from Malls to Standalones

Multi-unit Dairy Queen franchisee Steve Cowgur, 65, says traffic is on the decline at malls, so he's moving his mall locations to standalones. He owns 12 Dairy Queens, mostly in the Phoenix area, and has been in that line of work since 1976, when he took on an accounting position at an Orange Julius store that he bought seven years later.

HITEC Keynote Speaker: Blockchain Will Be Even Bigger

Alex Tapscott, keynote speaker at the HITEC conference on hospitality technology, which just concluded a few days ago in Toronto, spoke on “Blockchain Revolution: Surviving And Thriving In The 2nd Era Of The Internet.” Tapscott is 1 of 14 founding members of the High Level Advisory Group on FinTech at the International Monetary Fund and the co-author, along with his father Don Tapscott, of Blockchain Revolution: How the Technology behind Bitcoin Is Changing Money, Business, and the World.

McDonald’s Says 2,500 Kiosk Installation Not Meant to Replace Workers

McDonald's plans to add 2,500 kiosks in the U.S. this year, but emphasizes that contrary to some news stories, the company does not plan to replace workers with them. The kiosks will accept payments, which might understandably lead one to think that they will replace cashiers, but the company says that is not its intention.

McDonald's in the Midst of Rapidly Expanding Its Delivery Service

After trying out meal deliveries in a few Florida locations, McDonald's has decided that the new service plays well to its strengths and weaknesses, seeing it as the wave of the future. Yesterday it announced a major expansion of its delivery service into over 2,000 units, with another major surge taking place during June.