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Trends

Emerging Franchises Report From FranchiseGrade

This report on Emerging Franchises presents statistics on new franchise system performance over a 10 year period.

Facial Recognition Making Its Appearance in Restaurants

With facial recognition more accurate and more used than ever, such as to unlock the new iPhone X, restaurant operators have begun trying it out, with good results they say. The POS systems recognize customers and cut down on the time from their arrival to their food being served.

U.S. Way behind U.K. in Mobile Payments

Wendy's Mobile Payment

A writer for CNET, who is presumably a nerd, says that he found on a recent trip to the U.K. that mobile payments were much more ubiquitous there than on his home turf, the U.S., making them comfortable to use in comparison. While he doesn't make a point in his article of spending money at franchise locations or small businesses, he does point out the difficulties in mobile payments in America from the customer's point of view.

Eleven Brand Marketing Trends for 2018

“Legends of prediction are common throughout the spectrum of mankind. Gods speak, spirits speak, and computers speak,” author Ursula Le Guin wrote. What she missed, however, were consumers. Consumers speak too.

Can Burger Lovers Be Fooled by Mock Meats?

New plant-based burgers are tasting like meat thanks to a new technology. Paul Solman of PBS NewsHour investigates further.

Marriott Introduces IoT Hotel Room of the Future

Marriot IoT hotel room
       IoT yoga routines & wake-up alarms on verbal or mobile command

Marriott International, now the largest hotel company in the world since its acquisition of Starwood Hotels & Resorts last year, is working with Samsung and Legrand to create the hospitality industry’s Internet of Things (IoT) hotel room of the future.

Google Search and Maps Now Show Restaurant Wait Times

Crowd photoGoogle Search or Maps already predict restaurant wait times on computers. Soon those predictive wait times will be available on smart phones too to help people on the go plan the timing of their visit to restaurants.

How Chick-fil-A Innovates to Ratchet Up Pad Site Efficiencies

Eat Mor Chikin Kowz
Eat mor chikin kowz / photo by Forsaken Fotos

​Chick-fil-A's business success has muted many a former skeptic who didn't think it could be done on their terms. A challenge for the company in recent years has been changes in commercial real estate, much of it unfavorable. The company puts strong reliance on innovation to come up with solutions that work in the real world.

Higher Numbers of EVs Fueling Battery Supply Concerns

With purchases of electric vehicles expected to steeply increase, mostly because of government mandates banning the sale of gasoline and diesel engines after various specified dates, there are doubts about battery suppliers being able to keep up with the demand.

Will Amazon Move into Auto Retail?

With Amazon getting into bricks and mortar with its Whole Foods purchase, making its delivery more convenient than ever with its prime and free delivery services, and announcing establishment of a second headquarters in addition to the massive one in Seattle, could the company also be the auto sales behemoth of the future?