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Trends

Strong Franchise Hiring for December but Finding Workers Is Tougher

Hotel workers keep busy behind the scenes (photo/bluemaumau)

Franchised establishments in the United States had a strong December for job hiring. They added 23,300 jobs, according to ADP Research Institute, which is part of payroll service provider ADP.

Restaurant Visits to Stall in 2017

Domino's smartphone app
Domino's mobile ordering app helps it stand out

U.S. restaurant industry traffic will remain stalled in 2017 in much the same manner it did in 2016, reports global researcher The NPD Group. This year will bring little to no gains in consumer visits for the total U.S. foodservice market.

2016 Holiday Spending Up, Omnichannel Retailers See Most Success

The International Council of Shopping Centers (ICSC) released its Post-Holiday Shopping Survey. With an average of $711 paid for gifts and holiday-related items, holiday shoppers spent 16 percent more in 2016 than 2015's post-holiday survey results that averaged $611.

Five Changes in American Eating Habits to Grab in 2017

In an uncertain world, one thing is certain. Americans will eat! But how, where and what are key bits of information for restaurateurs who want a share of the American wallet.

10 Digital Tools to Help Your Small Business Thrive in 2017

The digital business environment is constantly changing, and what business owner doesn't understand that it's important to keep up with those changes?

Technology Feeds Fast Food in 2017

McDonald’s and Starbucks continue to cultivate customer relevance, leveraging technology in both the front and back of house operations.  However in 2017 both will elevate the consumer focus with voice recognition ordering.

Restaurant Traffic Stalls Then Drops

Empty line at a SaladWorks restaurant
Empty line at a SaladWorks franchise (photo/bmm)

After two consecutive quarters of flat-lined consumer visits, U.S. restaurants had a turn for the worse: a decline in traffic during the third quarter of 2016, according to a major foodservice researcher. And if that news wasn't bad enough, for the first time in five years the quick service restaurant sector had a decline in consumers.

November Private-Sector Jobs Strong while Franchise Hiring Moderate

The United States added a moderate 15,100 jobs in November of 2016, according to the ADP Research Institute. Restaurant franchises and auto dealerships had the largest number of hires, while business service franchises dropped by a thousand.

Societal Shifts Shape Thanksgiving Traditions

Changes in economic, ethnic, generations, health, pop culture, and social structure are changing Thanksgiving traditions. Thanksgiving is now a meal with family or "family" redefined, a shopping experience, an entertainment experience, and, for many, a workday.

Moody’s Downgrades U.S. Restaurant Industry

This month Moody's downgraded the outlook of the restaurant industry in the United States over the coming 12 to 18 months. It explained that restaurants will be hit with increased labor costs and consumers who are more reluctant to visit.