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News and stories about managing, leading and operating a franchise

Back Yard Burgers Fights Its Way Out of the Abyss

Back Yard Burgers sign

Back Yard Burgers, a franchise chain with 55 outlets in 11 states, mostly in the southeast, has done well to make it to the 30-year mark, but it has been a difficult path. It filed for Chapter 11 in October 2012, and it once numbered 180 restaurants across 22 states.

How to Find Better Employees

Jim Sullivan, author of Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams, gives a fast two-minute overview of how to find better employees. According to Jim's website, his long client roster includes such well-known names in franchising as Chick-fil-A, Burger King, Marriott and McDonald's. 

Two Years after Twin Peaks Shoot-Out, Site Still Vacant

Two years ago there was a deadly shoot-out at a Waco, Texas, Twin Peaks restaurant, which resulted in nine killed, over twenty wounded and almost two hundred jailed. The Waco site has remained empty ever since, for outwardly murky reasons that leave local real estate agents guessing.

Domino's Has Already Outperformed Tech Stars, Now It's Working on Pizza Delivery by Robots

Over the last decade Domino's Pizza's stock has handily outperformed such stellar high-tech performers as Apple and Google. Now the action-oriented company is testing wave-of-the-future robots to replace some of its pizza deliverymen, starting in Germany and Holland. At the same time the company is working on expanding its toehold on drone deliveries. 

What Franchisees Need to Know about Real Estate Leases

The following is an excerpt from the Franchise Bible, written by Rick Grossman, covering the basics of a franchise location lease.

Keep Restaurant Operating Costs Down by Reducing Accidents

Restaurant workplace injuries are not only unfortunate for employees, they are costly for their employers. Here are five suggestions for reducing the number of injuries at your restaurant. 

Restaurateurs Should Prepare for Stepped-Up Immigration Enforcement

President Trump said again in his speech to Congress last night that his administration respects and enforces immigration laws. This makes many restaurant owners, franchisees and otherwise, nervous. Should they be?

Papa John's Schnatter: Top Corporate Executives Overpaid

In a world used to huge top executive compensation, it's startling to hear one of those executives say it's wrong, but that's just what Papa John's founder and CEO has stated—emphatically.

How to Use the Job Interview to Find the Right People

The right staff goes a long way to the success of a restaurant or bar. Four managers with years of experience in food and beverage service share how they use the interview and initial contact to find and hire the best people.

Restaurants: What Will Happen in 2017?

The 2017 ICR Exchange Conference in Orlando on January 9-11 2017 will be an important early peek of what will happen with restaurants in 2017. Over 40 publicly traded restaurants will present, with some dozen additional up and coming companies looking for funding.