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News and information outside the United States

How Australian Franchises Go Bad

Domino's Australia
Domino's, Queanbeyan, Australia / Bidgee photo

Australian franchises are plagued by problems that bear a strong resemblance to those elsewhere, with many of the brands and companies there the same ones found in the U.S., Canada and other countries. Jenny Buchan, a former commercial lawyer who is now a professor at the Business School, University of New South Wales, delves into problems that will also resonate with franchisees outside of Australia and suggests solutions.

The Man with the Most McDonald's Restaurants in the UK

Paul Crocker, 58, started his career at the age of 14 working for free in his parents' riding academy in the UK. He later took over from his mother and stepfather to run the business seven days a week, but it was not much of a money maker.

Jimmy John's Ready to Internationalize

Jimmy John's sandwiches
Photo by hectorir

Founder Jimmy John Liautaud has been in business 34 years, and his Champaign, Illinois-based Jimmy John's chain has over 2,800 restaurants, all in the U.S. He is making plans for the chain to establish, within the next year or so, its first restaurant in Canada. It will mark the first time a Jimmy John's will appear outside the U.S.

Carmakers Look to Reap Bonanza from New Saudi Women Drivers

In an historic move forward for Saudi Arabia, the ban on women drivers will be lifted as of June 2018. The significance of a potential 9 million new customers has not been lost on car manufacturers, who are working to capture female attention. 

McDonald’s Japan Finally Sees Store Unit Growth after 2014 China Food Scandal

Tokyo McDonald's at night
McDonald's, Saitama, Japan/Red sign: McDonald's hamburgers/midorisyu photo

Remember the OSI Shanghai Husi food scandal in China, when OSI allegedly supplied expired chicken meat to both McDonald’s China and Japan?

Canadian Carl’s Jr. Franchisee Barred from Handling Food in Own Restaurant for Health Violations

Jack Webb, a co-owner of a Carl’s Jr. franchise in Red Deer, Alberta, was barred from handling food in his own restaurant after videos of him violating safe food handling practices were passed on to Alberta Health Services (AHS), a province-wide health authority.

McDonald's Terminates Franchise Agreement for 169 India Locations

McDonald's India announced today the termination of a franchise agreement in India for 169 of its outlets. McD had a 50-50 joint venture agreement with Connaught Plaza Restaurant Ltd (CPRL) covering the restaurants and the termination puts thousands of jobs at risk. A series of events led to the announcement.

New McDonald's China Sets Sights on Rapid Expansion

Although it has more outlets worldwide than Starbucks and KFC, McDonald's has been surpassed by the two in the world's most populous country, China. McDonald's China, formed on July 31, 2017, has around 2,700 restaurants in mainland China, including Hong Kong, while Starbucks has approximately 2,800 and KFC has about 7,200 locations.

McDonald's Japan Heading to 270% Profit Increase

McDonald's Japan is making a nice recovery from its 2014 China supplier scandal, which in fiscal 2015 caused the company to post its biggest loss since going public. In fact, a settlement from that supplier has contributed to the company's rosy picture this year.

Domino's Australian Franchisees: 'The Customer Is Not Always Right'

A new Domino's campaign in Australia, featuring a no-questions-asked, money-back guarantee, has franchisees fuming that people are taking advantage of them by making unfounded complaints.