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Log In / Register | Apr 24, 2017
Food

Could Your Menu Be More Customer Friendly?

We've all had the experience of perusing a menu and seeing the name of a dish, or more likely several, and wondering what they were. Menus should be more customer friendly than that.

Restaurant Sales Slide Blamed on Great Grocerant Sector Fresh Food

Ready-2-eat and heat-n-eat fresh prepared food continues to garner customers from legacy chain restaurants—driven in large part by convenience, lower price point, and ramped-up offerings. Consumers are increasingly turning to nontraditional outlets for meal solutions.

Is It Acceptable for Restaurants to Racially Profile Their Hires?

PODCAST—Is it all right for a Chinese restaurant to hire just Asians? A Mexican restaurant to hire mainly Hispanics? Or on another track, what if a Hooters hires mainly busty women? Freakonomics explores the belief that ethnic food tastes better when served by those with matching backgrounds.

Solving Common Restaurant Staffing Problems

Veteran restaurant operators share how they solve everyday staffing problems.

As Yum U.S. Restaurants Struggle to Grow, China Spinoff Hits Wall

KFC in ShenZhen, Guangdong province, People's Republic of China
KFC sign in Shenzhen, China (photo/Steigerwald28)

LOUISVILLE, Ky.—As its various brands struggle in the U.S. to grow same-restaurant sales, Yum Brands [NYSE:YUM] now has to cope with another issue. News has leaked that the Yum's China spinoff has stalled.

7-Eleven and Flirtey Team Up for Fresh Food Drone Delivery

Don’t look up and say, "Get out of here!" if you spot a drone. You just might be saying, "Oh, thank Heaven. It's 7-Eleven!" The next time you see a drone in your backyard it might be one from 7-Eleven delivering a Big Bite, Slurpee or coffee and doughnut! That’s right, 7-Eleven is expanding its technology capabilities to include autonomous drone delivery to a customer’s residence.

McDonald's Considering Change to Fresh Beef

McDonald's has recently been serving never-frozen hamburgers in 14 of its Dallas restaurants, testing the fresh beef idea, but a Nomura survey shows more than a few franchisees are concerned about keeping that beef as safe to eat as the present frozen variety.

Buffalo Wings & Rings AUV Up in Q2

CINCINNATI, Ohio—Buffalo Wings & Rings announced today that the average unit volume for its 70 affiliated restaurants increased by 2.9 percent in the second quarter of 2016 compared to the same period last year.

Cici’s Pizza Customers Latest to be Hacked at 135+ Restaurants and Counting

A month after cybercrime reporter Brian Krebs first broke the news that Cici's Pizza had a breach of its customers' credit cards, Cici's finally has come clean. The franchisor publicly acknowledged Monday night that it has been hacked.

Tropical Smoothie Café Grows Comparable Sales and Restaurant Units in First Half of 2016

ATLANTA—In an announcement earlier today, Tropical Smoothie Café revealed a rise of 6.4 percent in same-restaurant sales in its system for the first half of 2016 compared to the same period last year.