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Log In / Register | Jun 22, 2017

Voice Technology Will Be As Good As Human

Smartphone image on Creative Commons Wikimedia CommonsHow many of your customers have smartphones? That smartphone technology and its ubiquity is revolutionizing restaurants and hospitality establishments. What's on the edge right now is voice interface.

Franchisee Jeff Davis: Overtime, Wages & Paid Leave Regulations Are Hard on Restaurants

Jeff Davis, chairman and CEO of Arby's largest franchisee, Oklahoma-based United States Beef Corp, and the new chairman of the National Restaurant Association, writes this opinion piece in his local paper, Tulsa World.

DNA Tests Show Subway’s Oven-Roasted Chicken Is Only Half Chicken

A DNA investigation by Canada's CBC News into Subway's oven-roasted chicken sub found that only 53.6 percent of the chicken is actually chicken. Most of the rest is soy.

The Economist: How HoJo Lost Its Mojo

The last HoJo in the world is up for sale. That is quite a letdown for arguably the earliest pioneer of business format franchising.

Does Online Grocery Shopping Hurt Legacy Chain Grocery Stores?

When an industry sector is capitulating customers, sales, and retail format customer relevance they seemingly want to blame someone else. One company told me, “it’s not our fault customers are migrating to other formats."

Trump, Immigrants and Restaurants

There is an interesting debate in the foodservice industry on the impact to restaurants by the Administration's policies on immigration and undocumented workers.

Chili’s, Maggiano’s Sales Continue to Decline

Brinker International, parent company to Chili's and Maggiano's, released its 2017 second quarter results showing both restaurant chains had falling sales, reducing its profit outlook as locations struggle to pay more for products and get customers in the door.

Lone Star Steakhouse Shutters Restaurants

Lone Star Steakhouse restaurants have abruptly closed in Colorado and other states, with no response from the company's headquarters in Plano, Texas to media questions.

Saladworks Same-Restaurant Sales Strong in 2016, Plans to Rebirth Brand in 2017

Saladworks announced this week that its 2016 same-restaurant sales jumped eight percent over 2015 and that the chain of 97 franchised restaurants will roll out an expansive revamp of its brand for 2017.

Papa Murphy’s Hopes to Pay Debt by Refranchising Company Stores

While Papa Murphy's franchises and company-owned stores have experienced negative growth in same-store sales, Papa Murphy's Holdings Inc. (NASDAQ:FRSH) finds itself in need of money.