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McDonald’s Responds to Kids Menu Challenge from Panera CEO

McDonald's KapoleiMcDonald’s has responded to Panera Bread CEO Ron Shaich’s challenge to the CEOs of McDonald’s, Wendy’s and Burger King. Earlier this week he invited them to eat exclusively from their kids menus for a week—or to rethink what their restaurants are serving children.

Franchisor Accuses Tim Hortons Franchisee Board Members of Leaking Confidential Data

New Tim Hortons restaurant being built
Photo by Gardener41

Tim Horton franchisees are once again preparing themselves for a court battle against their franchisor, all in the effort to maintain store profitability in Canada, and, now, also in the United States.

Panera Bread CEO Issues Challenge to McDonald's, Wendy's and Burger King CEOs on Kids Menus

Starbucks Johnson & Schultz
Photo by Mike Mozart

Panera Bread founder, chairman and CEO Ron Shaich is publicly challenging the CEOs of McDonald's, Wendy's and Burger King to eat exclusively from their kids menus for a week or, alternatively, "to reevaluate what they're serving our children in their restaurants."

Foodservice Shipments of Curries and Chili Peppers Grow by Double Digits

Chili phot by Thomas Hawke
Doenjang dipping paste, photo by Emily Barnie

Adventurous taste buds of consumers have made flavors like tikka masala, poblano, and doenjang recognized names in U.S. grocery store shelves and restaurant menus.

Restaurant Visits Grow Internationally, but Not in U.S.

Japan's Mister Donut chain
Japan's Mister Donut QSR chain. Photo by Chris Gladis

Restaurants across the globe realized various degrees of growth in customer visits for the quarter that ended in June, with the exception of the United States.

‘Chick Philly’ Sandwich Renamed 'Cease and Desist' after Competitor Protests

Back in April, South Philly Cheesesteaks & Fries, a franchise chain with 15 locations, dubbed one of its sandwiches the “Chick Philly.” But in July they received a “cease and desist” letter from a competitor. The letter asked them to stop calling their sandwich the Chick Philly, prompting a cheeky reaction.

Popeyes Employees Defend Pregnant Manager from Violent Customers

As a seven-and-a-half-month-pregnant San Marcos, Texas, Popeyes general manager dealt with four disgruntled women who appeared to be Texas State University students, she was physically attacked and kicked in the stomach, prompting the store's team to come to her defense, says the franchise owner, Vedo Kemraj. The brawl was caught on camera and the video went viral.

Taco Bell Franchise Employees Don’t Take No $H!#

Employees at a Taco Bell franchise in Cleveland shot a suspect, who later died. The other robber managed to flee.

Retail Food Consumers Shop Around

Today the line between food trucks, fast food,  grocery stores, convenience stores, dollar stores and restaurants is growing ever thinner. The fight for America's food dollars continues to intensify as consumers find fresh prepared Ready-2-Eat and Heat-N-Eat food options at a wide and growing array of outlets across almost every channel:

Yum China Experiments with Customers Using Facial Recognition Technology to Pay

Alipay kiosk uses facial recognition at KPRO restaurantYum China Holdings Inc. announced last week that it has launched a new restaurant concept in Hangzhou that uses face recognition technology.  It utilizes Alibaba’s Alipay online payment technology, which facially recognizes customers so that they can pay for a meal without even reaching for their wallet.