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Log In / Register | Mar 23, 2018

I actually had a good franchise experience

I owned a senior care franchise for 6 years before selling it in 2016. My experience with my franchisor was actually very good. I invested knowing I would have to work hard which I did and I became very successful in the business. I did find that I WAS the business though so I could never be absentee and senior care is 24/7 with no weekends or holidays off. You never know when a senior is going to need care and to be successful you have to be able to respond quickly. In this business, not just the franchise, I became married to my cell phone. I could never be away from it due to the unknown nature of employee call offs or short notice care needs. This is the part I got tired of and made the decision to sell. I also found that I didn't require much, if any assistance from corporate and I got tired of paying royalties and ad fund fees every month. I knew going in though that this was required so I don't blame the franchisor for it. It's just part of the game. Once the business was established, I found that I could take a day off or a weekend, as long as I had my cell phone with me. Some weekends were very quiet while other weekends, my phone exploded. Again, this is the nature of the industry, not the fault of the franchisor. I wouldn't blanket the entire franchise world as being bad as I had a very good experience and gave me the experience to open my second business. Good things: Franchisor was there for assistance if I needed it. They were very helpful in working with me to sell my franchise when I made that decision. Very responsive to any questions or suggestions from the field. Made an effort to connect other owners to offer support and share ideas. Bad things: I don't feel like I got the advertising support that I was paying for. I could have used those dollars locally to do better things. That's my only negative thought about my franchisor. My new business is not a franchise so I no longer have to pay royalties and ad fees but I have better sense of what is needed to be successful from my franchise experience. Bottom line is don' go into a franchise thinking you will be successful and make money just because you are associated with a franchise. It takes hard work and dedication on the part of the owner. Once you get the business up and running successfully, you can the enjoy the benefits of being a business owner. More money. Flexible schedule. No boss telling you what to do. Signed, Happy with My previous franchise experience.


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