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Log In / Register | Sep 25, 2017

UPS Store owner here

Trust me you want to avoid this terrible Franchise at all costs. They have a completely broken model that does not work for many stores. Only the big stores can do well but most cannot.

Shipping is your main source of Income, let me explain how terrible this franchise is ( I am trying to sell mine and salvage anything I can )

1) 80 percent of all shipments are now drop offs. When I first took over it was only 20 percent drop offs. You will have 50-150 customers a day just dropping off pre-paid packages that of course you have to re-tape and make only cents on. Even worse UPS continues to go after your current customers by having national personal accounts. I have lost my best customers over the years because UPS offers them bigger discounts than I can.

2) UPS loves to force you buy super expensive computer stuff and other upgrades all the time. That means you will spend a good few thousand every year to please them and remain a franchise.

3) They believe the future is in printing which is extremely difficult to get into and very hard to find customers.

This franchise was once a good venture, but now it is utter garbage and you want to take it from somebody who knows. Do not waste your money on this because you will lose most of it.

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