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Beginnings of Kentucky Fried Chicken, Part 2

Harman First KFC FranchiseThis is Part 2 on the beginnings of Kentucky Fried Chicken. The world's first Kentucky Fried Chicken restaurant was born in Salt Lake City, Utah in 1952. This is an interview with Mr. Jay Alexander, Operations Liaison and spokesperson for Kentucky Fried Chicken's first franchisee, Harman Management.

In this interview, Mr. Alexander recalls how the franchise grows and the leeway in the beginning to experiment. Harman's Cafe retains its name but features KFC. It develops out of state to a point where now it has some 325 restaurants.


14:32 minutes (2.5 MB)

Jerry Newman - Leadership Principles from My McJob

Dr. Jerry Newman packed up his business PhD and took up a secret life in various franchise stores throughout the country, including McDonald's. Interviewed by Peter Birkeland, himself a franchise expert. Dr. Newman shares his insights with the Blue MauMau franchisee community on:

  • how to motivate when raising salaries are difficult
  • how a few simple adjustments to the franchise owner's management style can invigorate your workplace

12:57 minutes (1.67 MB)

Buying a Franchise

National Public Radio's State of Affairs program for the University of Louisville's station, WFPL, rebroadcast on Monday a 50-minute interview about buying a franchise with experts Dr. Wayne Jones of the University of Louisville, who teaches a franchising class; Otis Brown, a UPS franchisee; Thom Crimans, a local FranNet franchise broker; and Billy Fox, Jr., founder of the J. Gumbo's Down Home Cajun Cookin' franchise. Here are a couple of excerpts from the show:

Q: Are banks more apt to finance a franchise?
A: "They [franchise systems] have a more proven track record. Most small businesses, especially the restaurant business, may have a 90% failure rate as opposed coming in with a plan and experience behind you. - Billy Fox, Jr., founder of J. Gumbo's Down Home Cajun Cookin' franchise

Q: Is there a personality profile of someone who does well?
A: "In franchising, you have to be a people person. People skills are important...." "If you are a consummate entrepreneur, you will be in constant conflict with your franchisor." - Prof. Wayne Jones, University of Louisville, teaches franchising


50:01 minutes (6.45 MB)

Robert Bond - Where To Find Earnings Claims

According to franchise expert Robert Bonds, out of 3,500 or so franchising firms in the United States, some 400 of them provide some sort of earnings claim, whether it be how much a selected group of elite stores makes in revenues or how many widgets an average store may sell.


15:31 minutes (2.23 MB)

PODCAST: California State Senators Hear Franchise Owners Speak on Need for Good Faith in Franchise Relations

(PODCAST) SACRAMENTO — California state senators listened to franchise owners and associations ask for passage of Senate Bill 610 yesterday. Authored by Senator Hannah-Beth Jackson [D-Santa Barbara], the bill was crafted to bolster good faith in a franchisor's dealings with franchisees and the right to associate without fear of reprisal.


21:23 minutes (4.9 MB)

Maine Lawmakers Listen to Franchisees and Franchisors

Jim Coen testifies before Maine lawmakers on how this bill will help franchisees in its state
Franchise expert Jim Coen testifies in support of bill, photo/wolak

BLUE MAUMAU PODCAST - Maine state senators and representatives listened Wednesday afternoon to a filled room of franchisees and some franchisors argue for and against Maine's LD 1458, the Maine Small Business Investment Protection Act.


172:40 minutes (9.88 MB)

Hotel CEO Roger Bloss Finds Soccer Friends in Mumbai Walk

Kids playing soccer in Goa, India
Children playing soccer in India. Photo by Officina del Sorriso 3

In the spirit of the holiday season, Blue MauMau is publishing a story that Roger Bloss of Vantage Hotels told us in an exclusive interview during his company’s annual conference in Las Vegas a year ago.


2:30 minutes (1.2 MB)

CEO Bloss Talks about Hospitality's Kickback Problem

Raining Money

LAS VEGAS—CEO Roger Bloss spoke with Blue MauMau about the problems of bribes and kickbacks in the hotel industry during his company’s annual conference a year ago in Las Vegas.


4:16 minutes (3.2 MB)

Vantage CEO and COO on the Benefits of a Hotel Republic

Canada Best Value Inn hotel owner in Whitehorse votes for North American brand initiatives
Canadas Best Value Inn member Daniel Jung from Whitehorse, Yukon votes with a device in real time on North American brand initiatives.Photo/bmm

LAS VEGAS – What works best in a chain of franchisees? A strong top-down approach for a unified standard, where a few franchisees simply advise a franchisor? Or a bottom-up approach of licensees who decide the brand’s own collective fate?


6:56 minutes (1.82 MB)

California Franchisee Protection Bill Passes Final Committee

The streets of San Francisco
Franchises throughout California, including those on the streets of San Francisco, could see protection. photo/Thomas Hawk

SACRAMENTO — Despite heavy lobbying from the International Franchise Association against the bill, franchisee-sponsored Senate Bill 610 passed its last committee hearing in the California Assembly this morning.


49:06 minutes (16.86 MB)

PODCAST: California State Senate Debate on SB610 Franchise Bill

SACRAMENTO—Late yesterday afternoon California's state senate voted 23 to 9 in favor of Senate Bill 610.


23:30 minutes (8.07 MB)