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Updated: 20 hours 45 min ago

Casting a wide net key to personalization

Fri, 2017-09-22 06:56
Many brands shape their digital customer experience based on localized data. But Eric Hansen, CTO and founder of SiteSpect, says that true personalization depends on a diverse collection of data.

Retail Roundup—Albertsons acquires Plated; Toys R Us Canada gets bankruptcy protection

Thu, 2017-09-21 15:12
Albertsons acquires meal-kit company Plated, Toys R Us Canada is granted bankruptcy protection, plus more need-to-know news from the world of retail.

Retail Roundup—Target veteran to lead in India; Wegmans top workplace for women

Wed, 2017-09-20 20:50
A Target veteran is picked to lead headquarters in India, Wegmans is voted a top workplace for women, plus more need-to-know news from the world of retail.

Preparing SMBs for the holiday season

Wed, 2017-09-20 20:33
With Cyber Monday and Black Friday just around the corner, SMBs need to prepare for the most important of shopping seasons. In 2016, Cyber Monday sales hit an all-time high of more than $3.45 billion in one day, and Black Friday traffic was up 220%.

Sephora, JustFab and Walmart tops for personalization

Wed, 2017-09-20 20:30
Sephora, JustFab and Walmart topped the list of 100 retailers for the best personalization and customer experience. So what are these three retailers doing differently from others?

Kate Spade launches Paris flagship with an AR twist

Wed, 2017-09-20 10:34
Kate Spade has opened its first flagship in Paris. The store features an augmented reality experience that blends fashion, tech and media.

38% of shoppers want to speak with retailers in multiple channels

Wed, 2017-09-20 10:06
Although 80% of shoppers surveyed by Navar still prefer an email follow-up, 38% would like to be contacted on multiple channels. Some consumers are even ready to hear from bots and AI technology.

Retail Roundup—Kohl's accepts Amazon returns; Fabletics gets into footwear

Wed, 2017-09-20 09:52
Kohl's will now return consumers' Amazon packages for free, Fabletics enters the footwear category, plus more need-to-know news from the world of retail.

Can cash beat digital payments?

Tue, 2017-09-19 06:12
Despite the rise in new digital payment options, it seems that cash still holds a strong place in the heart of the U.S. consumer.

Birchbox gives men just the essentials

Tue, 2017-09-19 05:54
Birchbox is offering a new focused and efficient subscription box for men.

Retail Roundup—Sephora tops personalization; Nyx launches rewards

Tue, 2017-09-19 05:29
Sephora tops the list of retailers for best personalization, Nyx launches its first rewards and loyalty program, plus more need-to-know news from the world of retail.

Number of retailers offering same-day delivery triples

Mon, 2017-09-18 11:32
Same-day delivery is a growing demand from consumers and is now offered by 51% of retailers. This number has tripled in the past year, up from 16%.

Retail Roundup—Toys R Us talks bankruptcy; Walmart to relocate

Mon, 2017-09-18 10:43
Vendors are slowing shipments to Toys R Us as the retailer talks bankruptcy, Walmart is relocating its headquarters, plus more need-to-know news from the world of retail.