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Log In / Register | Aug 16, 2017

Scan and Go vs. Amazon Go: Round 1

Store Front Talk Back - Sun, 2017-08-13 20:53
Earlier this month, Walmart expanded the rollout of its Scan and Go technology, which lets customers scan products’ barcodes through a smartphone app and add items to their carts. But can it measure up to Amazon Go's checkout-free shopping experience?

Visual content can make or break e-commerce

Store Front Talk Back - Sun, 2017-08-13 16:23
While there are many considerations that affect a consumer's decision to make an online purchase, visual content is playing an increasingly important role in digital shopping. In fact, 47% of U.S. online shoppers rate high-quality product images as the most influential factor when considering a purchase.

Retail Roundup—Amazon explores new food technology; Lidl debuts fashion line

Store Front Talk Back - Fri, 2017-08-11 13:06
Amazon is testing ready-to-eat meals created using technology first developed for the U.S. military, supermarket chain Lidl is launching a fashion line with Heidi Klum, plus more need-to-know news from the world of retail.

Autofill shortcomings deter mobile conversions

Store Front Talk Back - Fri, 2017-08-11 10:43
Autofill, if done well, can eliminate the three major contributors to shopping cart abandonment. Karl Mattson, senior vice president of growth at Fillr, a smart data exchange platform, talked to FierceRetail about the importance of simple and smooth autofill in the customer satisfaction process.

Retail Roundup—Birchbox, Walmart in acquisition talks; PetSmart CEO resigns

Store Front Talk Back - Thu, 2017-08-10 13:44
PetSmart's president and CEO steps down, Birchbox is in talks with Walmart about an acquisition, plus more need-to-know news from the world of retail.

Responsiveness impacts brand performance

Store Front Talk Back - Thu, 2017-08-10 11:42
How quickly marketers respond to consumer feedback greatly impacts brand performance. According to a new report from the CMO Council, 90% of brand marketers surveyed said responsiveness is critical to a good customer experience. However, only 16% feel their organizations are extremely responsive to consumers.

Retail Roundup—Overstock expands digital currency; Macy's hiring spree

Store Front Talk Back - Thu, 2017-08-10 10:28
Overstock now accepts all digital currency, Macy's plans a hiring day, plus more need-to-know news from the world of retail.

Ports to reach busiest month on record

Store Front Talk Back - Thu, 2017-08-10 10:21
August is expected to be the busiest month on record for imports. The nation's major retail container ports are on track to set a new annual high this year, according to the monthly Global Port Tracker report released by the National Retail Federation and Hackett Associates.

42% of back-to-school shoppers have researched, purchased by early July

Store Front Talk Back - Wed, 2017-08-09 10:40
According to polling by Pandora, 42% of back-to-school shoppers have made a purchase or conducted research by early July. The music streaming service conducted the survey to see what students were spending their money on in 2017.

Shoppers still prefer paper over digital offers

Store Front Talk Back - Wed, 2017-08-09 10:10
Shoppers' interest in receipt-based offers continues to outpace interest in digital coupons. Many consumers are on the lookout for these offers, as 82% of those surveyed said they are aware of the coupons printed on their receipts, and more than half of these shoppers return to the store to redeem the offers.

Retail Roundup—Amazon's BTS sales jump 35%; CVS traffic down, sales up

Store Front Talk Back - Wed, 2017-08-09 09:41
Amazon's back-to-school sales jumped 35%, CVS reported a downturn in traffic but an increase in pharmacy sales, plus more need-to-know news from the world of retail.

Holiday-themed emails generate lower open rate, higher conversions

Store Front Talk Back - Tue, 2017-08-08 10:24
Holiday-themed emails generated a 14.6% lower open rate than business-as-usual (BAU) emails in 2016. Still, despite lower open rates, holiday emails delivered higher conversion rates than BAU emails.